Choosing a Freight Forwarder for Air Freight to Dubai: 10 Options, Which One is the Best Fit?
Uncle Wang had a batch of prayer rugs to ship via air freight to Dubai. He randomly found about 10 freight forwarders on a platform, sent them an inquiry asking for quotes, and said nothing else. Our company was among them. Uncle Wang intended to choose whoever offered the lowest price, thinking this was a smart move.
I’ve encountered this situation countless times, so I knew exactly what he was up to.
Instead of quoting directly, I asked him: “Do you know anything about these companies at all?” Uncle Wang said he barely knew any of them.
I went on to say: “No matter which freight forwarder you choose, you must learn about the company first before deciding to hand over your goods.” Uncle Wang nodded in agreement.
First things first, every company is different when it comes to air freight to Dubai, right? And their prices vary too. For example, if 100 companies make cups based on the same design, the end products will definitely be different, and so will the prices. The same logic applies to the quotes for your prayer rugs—each company’s price is not the same as others.
Uncle Wang looked surprised. He had never had such a conversation before; previous discussions only scratched the surface and focused solely on prices.
I told Uncle Wang that our company has been in the freight forwarding business for 27 years, and we have three key strengths:
1. We have a 20,000 square-meter foreign trade warehouse at Yantian Port. Among the 60,000 peers in Shenzhen, only 3 have their own exclusive foreign trade warehouses at Yantian Port.
2. We have our own container truck fleet. Some other companies do have truck fleets too, but the number is small, and we are one of them. We offer 24/7 service—someone will answer the phone even at 2 a.m.
3. You haven’t visited our company, but I can tell you this: we bought the entire 8th floor of Tower B, Rongde Times Square in Longgang District, in full payment back in 2018.
So from these three aspects, it’s unrealistic to compare our company with a small freight forwarder operating out of an urban village. The services we provide are on an entirely different level.
To be honest, our company is among the top 3 freight forwarders in Shenzhen.
When choosing a freight forwarder for air freight to Dubai, should you prioritize price or the company itself? The answer is definitely the company. A reliable company won’t charge hidden fees on top of the quoted price and can guarantee delivery timelines. Many small freight forwarders deliberately quote low prices to attract customers, then add various extra charges after receiving the goods.
I advised Uncle Wang: don’t rush to make a decision after this round of price inquiries, especially not based solely on price. Do some research online to learn more about each company. This way, you’ll have a few preferred suppliers in mind.
Then I sent Uncle Wang several links introducing our air freight to Dubai service. I told him: “Take some time to get to know us. Let’s touch base again in a few days. I’m confident that you’ll change your mind about us, build some trust, and be willing to keep communicating with us.”
Sure enough, a few days later, Uncle Wang reached out to me. He said he had shortlisted several freight forwarders and checked out their actual situations one by one, and our company’s scale really impressed him. Many of the others were just loud with their advertisements but turned out to be small operations with only 3 to 5 employees once he dug deeper.
Uncle Wang also said he would entrust us with shipping his batch of prayer rugs via air freight to Dubai.
DL Logistics, one of the top 5 providers for air freight to middle east. We have secured 20 weekly board positions from two major airlines. We have a priority customs clearance channel at UAE airports, allowing us to skip the queue for cargo pickup at warehouses. Our local logistics team offers 24/7 service—someone will answer the phone at 2 a.m. Shipments sent in the morning arrive at noon; those sent at noon arrive in the afternoon. We are truly worthy of being one of the top 5.
DL’s air freight to middle east—everyone who uses it says it’s smooth sailing.